Chat with us, powered by LiveChat

Orders completed Monday to Friday before 2 PM Eastern* will be shipped out the same day guaranteeing your order to be received sooner.

Orders to B.C., Alberta, Saskatchewan, and Manitoba typically take 1 – 3 business days. East of Manitoba tends to take 2 – 4 business days.

If you live outside a city center, please expect delays. For additional information, please contact our Live Chat Support.

*only for customers who have completed their email and age verification. Please check your My Account page to confirm verifications.

Free shipping for all orders over $99 or a flat rate of $15 for orders $99 and under across Canada.

Orders to B.C., Alberta, Saskatchewan, and Manitoba typically take 1 – 3 business days. Anywhere east of Manitoba tends to take 2 – 5 business days.

If you live outside a city center, please expect delays.
Please note: The $99 total is after all applicable discounts and before taxes.

What you will need to send us an e-transfer:
Recipient Name: Flora Wellness
Recipient Email: payments@florawellness.co
Security Question: Set the security question to ‘Your Order Number’
Security Answer: Please use flora123 as the security answer

Our advanced shipping methods ensure your security and privacy. All orders will be discreetly packaged with no mentions of our name anywhere on the outside of the order. The products are packaged in smell-proof bags and vacuum sealed.

If you don’t get your package after two days past the expected delivery date, contact us. We can do a trace for the parcel. If it is stuck in transit status, it has to be over 30 days before it can be deemed loss.

If there’s a trace done, the Courier will do an investigation which may take 5 business days to finish. If they are able to find the package, they ship it to you and you’ll receive it a few days later. We don’t offer refunds if the package arrives late due to postal issues. Due to the nature of parcel handling, we are not responsible for any lost or stolen packages if your order is marked as delivered when tracking. Please make sure you provide us with the correct shipping address. We do not return packages that have an incorrect shipping address.

1 Click on the desired product(s), choose your weight and quantity then click “Add to Cart”. You will then have the option to “View Cart” or “Continue Shopping”.

2 At the “View Cart” page; you can edit your order, apply coupons and view shipping costs.

3 When you complete the “Checkout”, you will receive an order confirmation showing the status of your order. You will also receive the Interac e-Transfer instructions, should you choose this method of payment.